Privacy Policy
Last updated: April 27, 2023
1. Introduction
WorldwideConnectionZone ("us," "we," or "our company") is dedicated to the protection of your privacy. This document outlines our practices related to the collection, use, disclosure, and preservation of your data when you visit our website worldwideconnectionzone.site or engage our yacht rental services.
Your decision to utilize our services indicates your agreement to the data handling practices in this policy. This policy stands in compliance with privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other pertinent Canadian privacy laws.
2. Information We Collect
2.1 Personal Information
The personal data we gather is provided by you voluntarily when you:
- Reserve a yacht chartering service
- Get in touch with us via our website or telephone
- Sign up for our electronic newsletters
- Complete forms on our digital platform
- Engage in our surveys or marketing events
The collected information could include:
- Identification and contact details (email, phone number, physical address)
- Financial information for payments (securely processed through external service providers)
- Preferences and specifics regarding yacht charters
- Emergency contact details
- Any provided dietary preferences or health information
2.2 Information Collected Automatically
Our website automatically gathers certain details about your device and browsing actions when you visit:
- IP addresses and geographic location data
- Type and version of the internet browser
- Navigation history and duration of site engagement
- Websites from which referrals are made
- Device specifics (model, screen resolution, etc.)
2.3 Cookies and Tracking Mechanisms
We employ cookies and related tracking resources to enhance user experience on our site. These methods assist us to:
- Maintain your site preferences
- Evaluate our site performance and usage
- Deliver tailored content
- Refine our offerings
Your cookie preferences are manageable via your browser settings or our cookie consent interface.
3. Use of Your Information
The information we collate is utilized for various purposes:
- Service Provision: To furnish yacht rental services, finalize reservations, and communicate with you regarding your bookings
- Customer Service: To address your questions and offer assistance as needed
- Transaction Processing: For billing and payment management
- Protection and Security: For safeguarding our services and detecting fraudulent activities
- Promotional Efforts: To send you offers and updates with your approval
- Site Enhancement: To scrutinize how our site is utilized and improve its functionality
- Legal Adherence: To abide by relevant legal and regulatory frameworks
4. Disclosure and Sharing of Information
Your personal data is neither sold, exchanged, nor rented out to external parties by us. We might share your data under these circumstances:
4.1 Third-Party Service Providers
We might disclose data to reputable third-party providers assisting us with: payment processing; web hosting and maintenance; electronic marketing; analytics and performance evaluations; customer service.
4.2 Legal Obligations
Your data may be disclosed if mandated by laws or in a response to legal processes, subpoenas, emergencies or investigations concerning possible illegal activities or fraud.
4.3 Business Transactions
If our company is involved in a merger, acquisition, or asset sale, your data might be transferred as part of the deal.
5. Data Security
Our company employs suitable technical and organizational measures to secure your personal data against unauthorized access, modification, divulgation, or destruction. Such measures comprise encryption, secure servers, access controls, periodic evaluations, and staff education.
We caution that no electronic transmission or storage method is infallible in terms of security. We are unable to warrant absolute security for your data.
6. Data Retention
We store your personal data only for the duration needed to fulfill the purposes for which it was collected or to comply with legal stipulations. Typical retention periods include:
- Charter reservations: 7 years for legal/tax reasons
- Promotional communications: until you choose to unsubscribe or request deletion
- Website analytics: 26 months
- Customer service interactions: 3 years from the final communication
7. Your Privacy Rights and Preferences
You have rights to access, rectify, erase (as permitted by law), obtain a copy of, and opt out from marketing communications and cookie usage. To exercise these rights, reach out to us at the provided contact details.
8. Third-Party Services
8.1 Google Analytics
We make use of Google Analytics for website usage analysis. You can withdraw consent via the Google Analytics Opt-out Browser Extension.
8.2 Social Media Interfaces
Our website includes links to various social media platforms, each having their distinct privacy terms.
8.3 Payment Processing Services
Financial transactions are processed by third parties, adhering to PCI DSS standards.
9. Global Data Transfers
We might transfer and process your data in jurisdictions other than United Kingdom. In such cases, we ensure that the transfer complies with all relevant privacy laws through proper protective measures.
10. Protection of Minors
Services offered by us are not intended for individuals below 13 years of age, and we do not consciously collect their information. If you are aware of such data collection, please notify us promptly.
11. Updates to This Privacy Policy
Adjustments may be made to this Privacy Policy to mirror changes in our practices or legal obligations. Updates will be announced by posting the new policy on our website, via email to registered users, or by displaying an alert on our digital properties. Continued use of our services post updates signifies agreement to the revised policy.
12. How to Contact Us
Should you have questions or comments about this Privacy Policy or our data handling techniques, please contact us:
WorldwideConnectionZone — Privacy Officer
Marina Bay Quayside
Southampton SO14 3TG
United Kingdom
Phone: +44 23 8000 1234
Email: privacy@worldwideconnectionzone.site
13. Adherence to Google Ads Consensual Policies
We conform to the policies regarding user consent as stipulated by Google Ads. The control of cookies and tracking methods can be modified at any time through our cookie adjustments panel.